If you’ve set a long term business plan, then you should start investing in the CRM processes from day one.86% of customers are willing to pay for a brand with richer customer experience (source: Super Office). Even according to Walker Info, at the end of 2020, customer experience will overpower price and product and could become the key determiner for brands.Indeed, the happier a...

Email Marketing doesn’t usually receive the right amount of credit for the value it provides. However, this marketing channel has a lot to offer. But what is email marketing? Email marketing is a technique of marketing where content is sent or offerings are marketed through emailing. Customers are invited to be a part of a list that consents to receive marketing emails from your...

Businesses will have to strengthen their online operations during the coronavirus outbreak as more and more people keep themselves indoors all around the globe. With 100s of cases being added to the count every day, governments are taking all kinds of measures to prevent the spread of the virus. The virus, that originated in the market of Wuhan, China has infected over 160,000...